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MANAGEMENT OFFICE
Rock Creek Gardens Council of Unit Owners has an elected Board of Directors whose responsibilities
include providing overall policy and fiscal oversight for the protection and maintenance of the
community. The Board of Directors hires a management company to carry out the day-to-day operations
of the community and provide service to residents. This includes an On-Site Manager located in the pool
house, and a Property Manager.
The services provided by the Management Company include:
- Operating and maintaining the building, grounds, and recreational facilities
- Arranging for pest control within the units and on the common elements as necessary
- Scheduling and following up on the maintenance of the common elements
- Responding to maintenance and repairs, both emergency and non-emergency
- Supervising staff and vendors
- Providing a controlled system for both convenience and emergency access to your unit.
The management office is your primary resource for information and assistance regarding Rock Creek
MANAGING AGENT - ZALCO REALTY, INC.
Management of the services, property and assets of community associations is a specialized business.
Recognizing this, the Board of Directors has engaged the following management agent to provide
professional services for Rock Creek Gardens:
Zalco Realty, Incorporated
8701 Georgia Avenue, Suite 300,
Silver Spring, Maryland 20910.
Phone: (301) 495-6600
Fax: (301) 495-4160
Website
Management services to Rock Creek Gardens include these principle areas:
- Condominium Fees - Management firm collects all condominium fees on behalf of
the Association. These funds can be paid with a coupon to a lockbox or debited directly from your
bank account. The funds are deposited directly in Rock Creek Garden's bank account and generate
interest for the association. Management firm keeps track of payments and delinquent accounts for condominium
fees.
- Property Management - Management firm supervises on-site personnel and contractors as directed by the Board of Directors and in accordance with the management contract.
- Financial Management - Management firm handles all assessment collections and disbursements; keeps books and records in accordance with industry guidelines and requirements imposed by the RCG Bylaws;
prepares an annual baseline budget; and advises the RCG Board on asset management.
- General Administration - Management firm assists the Board of Directors in conducting all it's business; works with committees; and assists in policy development.
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